Here at MacDill, we strive to answer all your questions about life on base, the application process, and everything in between.
1. What kinds of amenities are there at Harbor Bay, and how close will they be to my home?
Here at Harbor Bay, there’s no shortage of amenities. To name a few, Harbor Bay has a resort-style pool for residents and their guests, basketball courts, and a fitness room with an attached children’s play area in the Welcome Center. The Harbor Room is also available for residents to reserve for special events and parties. There are also tennis courts, baseball fields, soccer fields, and dog parks throughout Harbor Bay.
2. I am new to Harbor Bay. Are there any events where I can meet my neighbors?
We know how tough being the “new kid on the block” can be, so we make it our mission to host numerous resident activities throughout the year, including events each month for the whole family! Some of our popular activities throughout the year include Movies on the Lawn, Octoberfest, Pre-Game Football Wings, Earth Day events with flower and mulch giveaways, and popcorn for the kids after school the first Friday of each month.
3. My spouse is currently deployed. How can I seek support from the MacDill community?
While each unit at MacDill Air Force Base features support groups for families, Harbor Bay also hosts “Helping Hand” events for our spouses and families of deployed military members. We also provide assistance during the holidays if you need help putting together toys, bikes, or the like.
4. When can I see my home?
Homes at Harbor Bay are assigned prior to current occupants’ vacancy, so we are unable to show you the interior of your home in person prior to move-in. Your acceptance is based on the address, floor plan, and an exterior review of your home within the 24-hour offer window. Because Harbor Bay features thirty six different floor plans, we do not maintain models of each home type.
To view our neighborhoods and see individual floor plans, visit our Floor Plans page.
5. Do all homes come with appliances?
All homes at Harbor Bay come equipped with a refrigerator, oven, stove, and dishwasher. Certain floor plans also have built-in microwaves.
6. Will my home be furnished?
Residents are responsible for furnishing their own homes.
7. Can I paint in my home?
Interior changes, such as painting, may be authorized with an approved Alteration Request which can be picked up at the Welcome Center or from your Housing Coordinator.
8. Does Harbor Bay allow fenced-in yards?
MacDill Air Force Base does not allow fenced yards within the housing area.
9. Can I have a garden in my yard?
Box or raised gardens within specific locations may be available for certain homes. If your yard does not contain a garden but you’d like one, your housing coordinator can assist with an alteration request. During certain times of the year we offer a best yard competition to give residents a chance to showcase their yardwork with the community.
10. What are my responsibilities concerning my yard?
As a resident, you are responsible only for the upkeep of your flower beds and other non-grassy areas. Harbor Bay’s landscapers mow, edge, and trim all bushes, trees, and common areas.
11. Are utilities included in my monthly rent?
Water, gas (if applicable), and a utility allowance are included in your monthly rent. If you conserve energy and fall below your electric allowance for the billing period, you may be able to take advantage of rebates from Conservice, Harbor Bay’s Utility Provider. To monitor your monthly statements, please visit the Conservice Resident Portal.
*There has been a temporary suspension placed on the Utility Allowance Program. During this time, starting with your next billing statement, (2/1 to 3/1 billing cycle) bills from Conservice will be mock bills to indicate your most recent consumption for informational purposes only. No payments will be due, rebates for savings earned will not be provided, and theoretical amounts owed or rebates appearing on mock bills during the suspension period will not accumulate over time. All future mock bills will be sent over email.
12. Who will provide maintenance for my home?
Our friendly maintenance staff is responsible for general upkeep and fixing any issues that may arise. Should you have a need, simply submit a Maintenance Request form on our website, and they will respond to your request. For emergency maintenance, please call 813-840-2000 for immediate assistance.
13. What Internet providers do you have at Habor Bay?
All our homes are pre-wired for Spectrum cable and internet service. Satellite dishes are also allowed within approved installation guidelines and an approved Alteration Request Form, available at the Welcome Center or from your Housing Coordinator.
14. Can I have pets on base?
Yes, with a $200 pet fee. Two pets per family are permitted at Harbor Bay without a deposit. Up to a total of four pets are allowed with a $300 deposit for the third or fourth pet. MacDill Air Force Base, and thus Harbor Bay, restricts certain weights and breeds. Please contact your housing coordinator if you have a question about your pet.
15. How long can visitors stay with me?
Homes at Harbor Bay are designated for military members and their DOD-recognized family members. Guests may stay up to 30 days per calendar year. If you’d like to house a guest for more than the 30-day time period, you must submit a copy of the guest’s Government-issued identification along with a Guest Request Form, which can be picked up in the leasing office, and receive office approval.
16. I have too much stuff. Where can I store it?
Exterior storage sheds are not authorized, but you may utilize off-installation “NON TEMP” storage with government approval and funding.